Organization

Enterprise Organization Management

Blast Office provides comprehensive organization management for enterprise customers, powered by WorkOS for identity and access management.

Organization Structure

Organizations in Blast Office consist of:

• Users: Individual accounts that belong to the organization
• Teams: Groups of users that share policies and resources
• Roles: Predefined access levels assigned to users

Managing Users

Adding Users

1. Navigate to Organization Settings > Users
2. Click Invite User
3. Enter the user’s email address and assign a role
4. The user will receive an invitation to join the organization

Removing Users

1. Navigate to Organization Settings > Users
2. Find the user and click Remove
3. The user’s access is revoked immediately, but their personal data remains until they delete their account

Managing Teams

Creating Teams

1. Navigate to Organization Settings > Teams
2. Click New Team
3. Name the team and add members
4. Assign team-level policies

Team Policies

Teams can have their own policies that override organization defaults. This allows different groups to have appropriate access levels for their work.

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Setting Up an Organization

This guide walks you through creating and configuring a new organization in Blast Office.

Creating an Organization

1. Visit app.blastoffice.com and sign in
2. Navigate to Organizations > Create Organization
3. Enter your organization name
4. Select an enterprise plan or contact us for custom pricing

Initial Configuration

After creating your organization, configure the following:

Authentication

Set up how users will sign in:

• Email and password (default)
• Single Sign-On (SSO) via your identity provider
• Directory sync for automatic user provisioning

Default Policies

Configure the default policies that apply to all users:

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Organization Management

This guide covers ongoing organization management tasks in Blast Office.

Managing Users and Teams

User Lifecycle

• Onboarding: Invite users, assign roles, and add them to teams
• Role changes: Update user roles as responsibilities change
• Offboarding: Remove users when they leave the organization

Team Management

• Create, rename, and delete teams
• Add or remove team members
• Adjust team-level policies as needs change

Permissions by Role

Each role has different capabilities:

Organizational Knowledge Bases

Organizations can create shared Knowledge Bases:

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